Why isn’t my profile listed?

If you are a faculty member for the Keck School of Medicine and you have been employed for more than five days, but you can’t find your online faculty profile, please contact George Martinez (mart671@usc.edu) for assistance.

Where is this data coming from?

The data that is automatically included in a profile is currently available on other public websites, specifically the USC Directory, PubMed and ClinicalTrials.gov. Your professional contact information is obtained from the USC Global Directory System (GDS), which also provides information to the central USC Directory. This information is updated daily.

Publication listings are derived from the MEDLINE/PubMed citation database. These are retrieved weekly.

Overview and other personalized data is entered by the profile owner or a designated proxy of the self-service tool. For more information regarding updating your information please see: CTSI frequently asked questions.

I want to edit my profile, how do I do that?

In order to update your profile, follow these steps:

1. Click here and search for your faculty profile. This is your faculty profile built by CTSI.
2. Take the time to read through your profile, looking for areas where changes are needed. A great deal of automation takes place behind the scenes so you may find some items are inaccurate.
3. Now you can update your profile. ** You will need your USC NetID and password (this is the same as your workday login). A portion of this profile’s data comes from USC’s Workday and other automated tools. The new Keck School of Medicine website will display a stripped-down version of this profile, but you will want it to be an accurate representation of your overall activities as a faculty member.

For a step-by-step demonstration of signing in and updating your profile, view this presentation: www.slideshare.net/scctsi/how-to-enhance-your-usc-health-sciences-profiles-page.

I don’t have a photo or I need an updated photo.

The Keck School of Medicine of USC offers photography studio services for a standardized headshot. Much like the clinical standard photos, these photos are taken in studio and can be scheduled through this link.

My profile is online but my department doesn’t have me listed.

If your profile is displayed in the main index directory, but your profile is not available within your department site, please contact your department administrator. Faculty profiles can only be added upon administrator request to George Martinez (mart671@usc.edu).

How do I change my name? I would like to use a preferred name.

You need to access your workday account to update your preferred name; (click here) to update your information. If you need information on how to use workday, please visit (workdayhelp.usc.edu).

I made a change in my profile but it isn’t showing up.

After completing a profile update on the CTSI  website, it takes approximately 4-24 hours to fully propagate to the Keck School website. If you are still having issues please reach out to profiles@sc-ctsi.org.

My title in my profile isn’t correct, how can I update it?

Business faculty titles are displayed from workday (University-wide HR system) based on your employment contract. For errors or change inquiries, please contact Andrew Lee at andrew.lee@med.usc.edu.

I don’t want all of my information to be displayed. How can I modify that?

There is some information that you can hide. Take a look at the CTSI frequently asked questions to help you. If you need a little extra help, feel free to email profiles@sc-ctsi.org.

My PubMed publications are listed incorrectly. How do I edit them?

Take a moment to read through the frequently asked questions and if you still need assistance, reach out to CTSI by emailing profiles@sc-ctsi.org.

How can I hide my profile completely?

Profiles can be removed completely. Please note that removing your faculty profile will also remove from any department listing your profile. For more information about this, please contact George Martinez (mart671@usc.edu).

I want to give my department administrator the ability to manage my profile as needed [proxy].

For instances where you need or want another staff member to manage your profile, a proxy can be set up. Please have your department administrator send an email asking for proxy access to the specific account. Send this email to profiles@sc-ctsi.org.

Still need help?

If we didn’t answer your questions or address your concerns, please send us an email to George Martinez at mart671@usc.edu.