{"id":12,"date":"2024-03-18T22:36:34","date_gmt":"2024-03-18T22:36:34","guid":{"rendered":"https:\/\/keck.usc.edu\/human-resources\/?page_id=12"},"modified":"2024-03-27T16:33:41","modified_gmt":"2024-03-27T23:33:41","slug":"employee-relations","status":"publish","type":"page","link":"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/","title":{"rendered":"Employee Relations"},"content":{"rendered":"\n\n\n\n\n  \n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--hero-primary horizontal-navigation\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--hero-primary\"\n    \n      >\n\n    \n  \n  <div class=\"inner-wrapper has-horizontal-nav\">\n\n          <div class=\"title-wrapper\">\n\n                  <div class=\"eyebrow-container\">\n                              \n<div class=\"f--field f--eyebrow\">\n\n    \n  <a href=\"https:\/\/keck.usc.edu\/human-resources\/\"  aria-label=\"Read more about Human Resources\">Human Resources<\/a>\n\n\n\n<\/div>\n                      <\/div>\n        \n                      \n<div class=\"f--field f--page-title has-stripe\">\n\n    \n      <h1>Employee Relations<\/h1>\n\n\n<\/div>\n        \n              <\/div>\n    \n              \n<div class=\"f--field f--link eyebrow-link\">\n\n    \n    \n  \n<a\n  class=\"link \"\n  href=\"https:\/\/www.keckmedicine.org\/find-a-doctor\/\"\n  target=\"_blank\"  aria-label=\"Read&#x20;more&#x20;about&#x20;Are&#x20;You&#x20;a&#x20;Patient&#x3F;\">\n        Are You a Patient?\n    <\/a>\n\n\n<\/div>\n    \n    \n      \n              <div class=\"horizontal-nav\">\n                      <div class=\"horizontal-menu-container\">\n              <button class=\"expand-menu\">\n                                  In This Section\n                                <svg class=\"menu\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\"\n                  y=\"0px\" viewBox=\"0 0 35 35\" enable-background=\"new 0 0 35 35\" xml:space=\"preserve\">\n                  <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" fill=\"#000\" d=\"M4,23h3v3H4V23z M4,16h3v3H4V16z M10,23\n                  h21v3H10V23z M10,16h21v3H10V16z M10,9h21v3H10V9z M4,9h3v3H4V9z\"\/>\n                <\/svg>\n\n                <svg class=\"close\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n                  viewBox=\"0 0 35 35\" enable-background=\"new 0 0 35 35\" xml:space=\"preserve\">\n                  <polygon fill=\"#000\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" points=\"26,10.4 24.6,9 17.5,16.1 10.4,9 9,10.4 16.1,17.5\n                  9,24.6 10.4,26 17.5,18.9 24.6,26 26,24.6 18.9,17.5 \"\/>\n                <\/svg>\n              <\/button>\n\n              <nav\n  class=\"mc--menu mc--\"\n  >\n  <ul class=\"m--menu m--\">\n    \n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-14\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/\" >Human Resources<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\"has-submenu menu-item menu-item-type-post_type menu-item-object-page menu-item-13 menu-item-has-children\">\n      <div class=\"link-arrow-wrapper\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/\" >Employee Relations<\/a>\n\n      <button class=\"expand-children has-submenu arrow-toggle\" aria-expanded=\"false\" aria-haspopup=\"true\" aria-label=\"Display Submenu for Employee Relations\">\n        <svg height=\"35\" viewBox=\"0 0 35 35\" width=\"35\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"m17.5 20.2142857 6.2142857-6.2142857 1.2857143 1.2857143-7.5 7.5-7.5-7.5 1.2857143-1.2857143z\" fill=\"#000\" fill-rule=\"evenodd\"\/>\n        <\/svg>\n      <\/button>\n    <\/div>\n  \n      <div class=\"submenus-wrapper\">\n      <div class=\"submenus-wrapper-inner\">\n        <ul class=\"submenu\" aria-hidden=\"true\">\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-18\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/for-supervisors\/\" >For Supervisors<\/a>\n  \n  \n<\/li>\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-22\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/for-general-complaints\/\" >For General Complaints<\/a>\n  \n  \n<\/li>\n                  <\/ul>\n      <\/div>\n    <\/div>\n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-50\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/processes-and-procedures\/\" >Processes and Procedures<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\"has-submenu menu-item menu-item-type-post_type menu-item-object-page menu-item-93 menu-item-has-children\">\n      <div class=\"link-arrow-wrapper\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/\" >STAR Award Recognition Program<\/a>\n\n      <button class=\"expand-children has-submenu arrow-toggle\" aria-expanded=\"false\" aria-haspopup=\"true\" aria-label=\"Display Submenu for STAR Award Recognition Program\">\n        <svg height=\"35\" viewBox=\"0 0 35 35\" width=\"35\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"m17.5 20.2142857 6.2142857-6.2142857 1.2857143 1.2857143-7.5 7.5-7.5-7.5 1.2857143-1.2857143z\" fill=\"#000\" fill-rule=\"evenodd\"\/>\n        <\/svg>\n      <\/button>\n    <\/div>\n  \n      <div class=\"submenus-wrapper\">\n      <div class=\"submenus-wrapper-inner\">\n        <ul class=\"submenu\" aria-hidden=\"true\">\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-118\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/star-award-nomination-form\/\" >Star Award Nomination Form<\/a>\n  \n  \n<\/li>\n                  <\/ul>\n      <\/div>\n    <\/div>\n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-97\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/faqs\/\" >FAQs<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-103\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/contact\/\" >Contact<\/a>\n  \n  \n<\/li>\n\n    \n      <\/ul><!-- m--menu -->\n<\/nav>\n\n            <\/div>\n                  <\/div>\n        <\/div>\n\n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text white\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n  <div class=\"inner-wrapper\">\n        \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <p class=\"large\">Our mission is to support non-union, non-faculty staff within the Keck School of Medicine of USC community. We are dedicated to enhancing the employee culture by offering consulting services to department management, collecting, and addressing staff complaints, and advocating for good management practices. Our aim is to assist department leaders in swiftly and efficiently resolving job performance and workplace issues, all with the overarching goal of fostering a positive and engaging work environment. We engage in constructive dialogues with employees regarding their work environment and equip them with information and resources regarding the interpretation and application of university policies and procedures related to employment matters.<\/p>\n<ul>\n<li><a href=\"https:\/\/report.usc.edu\/\" target=\"_blank\" rel=\"noopener\" data-auth=\"NotApplicable\" data-linkindex=\"0\">USC Report and Response Webpage<\/a><\/li>\n<\/ul>\n<div class=\"links\"><\/div>\n\n\n\n<\/div>\n  <\/div>\n\n\n  <\/div><\/div>\n\n\n\n    \n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--contact-details \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--contact-details\"\n    \n      >\n\n    \n  <div class=\"inner-wrapper\">\n\n          <div class=\"header-container\">\n\n                      \n<div class=\"f--field f--section-title\">\n\n    \n  <h2>\n          Questions? Please Contact\n      <\/h2>\n\n\n<\/div>\n        \n        \n      <\/div>\n    \n    \n      <div class=\"contacts-container\">\n\n        \n                      <div class=\"contact-card\">\n\n              \n                                  \n<div class=\"f--field f--description description-medium\">\n\n    \n  <p><strong>Carmen Carillo<\/strong><br \/>\n<em>Director of Human Resources<\/em><br \/>\n<a href=\"mailto:Carmen.Carillo@med.usc.edu\" target=\"_self\" aria-label=\"email: Carmen Carillo - Carmen.Carillo@med.usc.edu\">Carmen.Carillo@med.usc.edu<\/a><br \/>\n<a href=\"tel:+13234421308\" target=\"_blank\" rel=\"noopener\">(323) 442-1308<\/a><\/p>\n\n\n\n<\/div>\n              \n              \n              \n            <\/div>\n                    \n                      <div class=\"contact-card\">\n\n              \n                                  \n<div class=\"f--field f--description description-medium\">\n\n    \n  <p><strong>Kevin Tang, MBA<\/strong><br \/>\n<em>Assistant Director of Human Resources<\/em><br \/>\n<a href=\"mailto:Kevin.Tang@med.usc.edu\" target=\"_self\" aria-label=\"email: Kevin Tang - Kevin.Tang@med.usc.edu\">Kevin.Tang@med.usc.edu<\/a><br \/>\n<a href=\"tel:+13234427379\" target=\"_blank\" rel=\"noopener\">(323) 442-7379<\/a><\/p>\n\n\n\n<\/div>\n              \n              \n              \n            <\/div>\n                    \n      <\/div>\n\n    \n    \n  <\/div>\n\n\n  <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Employee Relations - Human Resource Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employee Relations\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/\" \/>\n<meta property=\"og:site_name\" content=\"Human Resource Office\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-27T23:33:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/keck.usc.edu\\\/human-resources\\\/employee-relations\\\/\",\"url\":\"https:\\\/\\\/keck.usc.edu\\\/human-resources\\\/employee-relations\\\/\",\"name\":\"Employee Relations - 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