{"id":91,"date":"2024-03-18T23:37:18","date_gmt":"2024-03-18T23:37:18","guid":{"rendered":"https:\/\/keck.usc.edu\/human-resources\/?page_id=91"},"modified":"2024-03-18T23:41:26","modified_gmt":"2024-03-18T23:41:26","slug":"the-star-award","status":"publish","type":"page","link":"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/","title":{"rendered":"STAR Award Recognition Program"},"content":{"rendered":"\n\n\n\n\n  \n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--hero-primary horizontal-navigation\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--hero-primary\"\n    \n      >\n\n    \n  \n  <div class=\"inner-wrapper has-horizontal-nav\">\n\n          <div class=\"title-wrapper\">\n\n                  <div class=\"eyebrow-container\">\n                              \n<div class=\"f--field f--eyebrow\">\n\n    \n  <a href=\"https:\/\/keck.usc.edu\/human-resources\/\"  aria-label=\"Read more about Human Resources\">Human Resources<\/a>\n\n\n\n<\/div>\n                      <\/div>\n        \n                      \n<div class=\"f--field f--page-title has-stripe\">\n\n    \n  <h1>STAR Award Recognition Program<\/h1>\n\n\n<\/div>\n        \n              <\/div>\n    \n              \n<div class=\"f--field f--link eyebrow-link\">\n\n    \n    \n  \n<a\n  class=\"link \"\n  href=\"https:\/\/www.keckmedicine.org\/find-a-doctor\/\"\n  target=\"_blank\"  aria-label=\"Read&#x20;more&#x20;about&#x20;Are&#x20;You&#x20;a&#x20;Patient&#x3F;\">\n        Are You a Patient?\n    <\/a>\n\n\n<\/div>\n    \n    \n      \n              <div class=\"horizontal-nav\">\n                      <div class=\"horizontal-menu-container\">\n              <button class=\"expand-menu\">\n                                  In This Section\n                                <svg class=\"menu\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\"\n                  y=\"0px\" 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menu-item-type-post_type menu-item-object-page menu-item-home menu-item-14\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/\" >Human Resources<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\"has-submenu menu-item menu-item-type-post_type menu-item-object-page menu-item-13 menu-item-has-children\">\n      <div class=\"link-arrow-wrapper\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/\" >Employee Relations<\/a>\n\n      <button class=\"expand-children has-submenu arrow-toggle\" aria-expanded=\"false\" aria-haspopup=\"true\" aria-label=\"Display Submenu for Employee Relations\">\n        <svg height=\"35\" viewBox=\"0 0 35 35\" width=\"35\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"m17.5 20.2142857 6.2142857-6.2142857 1.2857143 1.2857143-7.5 7.5-7.5-7.5 1.2857143-1.2857143z\" fill=\"#000\" fill-rule=\"evenodd\"\/>\n        <\/svg>\n      <\/button>\n    <\/div>\n  \n      <div class=\"submenus-wrapper\">\n      <div class=\"submenus-wrapper-inner\">\n        <ul class=\"submenu\" aria-hidden=\"true\">\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-18\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/for-supervisors\/\" >For Supervisors<\/a>\n  \n  \n<\/li>\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-22\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/for-general-complaints\/\" >For General Complaints<\/a>\n  \n  \n<\/li>\n                  <\/ul>\n      <\/div>\n    <\/div>\n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-50\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/processes-and-procedures\/\" >Processes and Procedures<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\"has-submenu menu-item menu-item-type-post_type menu-item-object-page menu-item-93 menu-item-has-children\">\n      <div class=\"link-arrow-wrapper\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/\" >STAR Award Recognition Program<\/a>\n\n      <button class=\"expand-children has-submenu arrow-toggle\" aria-expanded=\"false\" aria-haspopup=\"true\" aria-label=\"Display Submenu for STAR Award Recognition Program\">\n        <svg height=\"35\" viewBox=\"0 0 35 35\" width=\"35\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"m17.5 20.2142857 6.2142857-6.2142857 1.2857143 1.2857143-7.5 7.5-7.5-7.5 1.2857143-1.2857143z\" fill=\"#000\" fill-rule=\"evenodd\"\/>\n        <\/svg>\n      <\/button>\n    <\/div>\n  \n      <div class=\"submenus-wrapper\">\n      <div class=\"submenus-wrapper-inner\">\n        <ul class=\"submenu\" aria-hidden=\"true\">\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-118\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/star-award-nomination-form\/\" >Star Award Nomination Form<\/a>\n  \n  \n<\/li>\n                  <\/ul>\n      <\/div>\n    <\/div>\n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-97\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/faqs\/\" >FAQs<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-103\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/contact\/\" >Contact<\/a>\n  \n  \n<\/li>\n\n    \n      <\/ul><!-- m--menu -->\n<\/nav>\n\n            <\/div>\n                  <\/div>\n        <\/div>\n\n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text white\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n  <div class=\"inner-wrapper\">\n        \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <p>The STAR Award recognition program is designed to recognize Keck School of Medicine of USC staff for their efforts in creating and providing an outstanding customer experience for either internal (in-house) or external clients. This program is a way to recognize and reward individuals, who go above and beyond.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-92\" src=\"https:\/\/keck.usc.edu\/human-resources\/wp-content\/uploads\/sites\/124\/2024\/03\/star-award-300x148.webp\" alt=\"Star Award logo\" width=\"300\" height=\"148\" srcset=\"https:\/\/keck.usc.edu\/human-resources\/wp-content\/uploads\/sites\/124\/2024\/03\/star-award-300x148.webp 300w, https:\/\/keck.usc.edu\/human-resources\/wp-content\/uploads\/sites\/124\/2024\/03\/star-award.webp 443w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>STAR<\/strong><\/p>\n<p><strong>S<\/strong>ervice that is consistently exceptional<\/p>\n<p><strong>T<\/strong>houghtful, considerate treatment of others<\/p>\n<p><strong>A<\/strong>ctions that demonstrate extraordinary dedication<\/p>\n<p><strong>R<\/strong>ole model of excellence<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\">Eligibility Criteria:<\/h3>\n<ul>\n<li><strong>Exhibits Keck School Core Values:<\/strong>\n<ul>\n<li><em>Respect<\/em>\u00a0\u2013 Consideration for self and others<\/li>\n<li><em>Excellence<\/em>\u00a0\u2013 Performing job responsibilities extremely well<\/li>\n<li><em>Integrity<\/em>\u00a0\u2013 Acting with honesty and honor, without compromising the truth<\/li>\n<li><em>Collaboration<\/em>\u00a0\u2013 Working with others toward achieving a common goal by sharing ideas and skills<\/li>\n<li><em>Innovation<\/em>\u00a0\u2013 Pursuing new creative ideas that have the potential to change the world<\/li>\n<\/ul>\n<\/li>\n<li><strong>Exceptional Performance<\/strong>: Demonstrated and sustained one-time exceptional performance\/achievement tied to a discrete action (e.g., exceeding goals and work expectations in quantity and\/or quality) rather than awarded for a situation of consistently exceptional performance<\/li>\n<li><strong>Creativity<\/strong>: One-time innovation or creation that results in time\/dollar savings, revenue enhancement or productivity improvement and\/or ongoing innovative\/creative activities that benefit organizational systems, protocols and\/or procedures<\/li>\n<li><strong>Organizational Abilities<\/strong>: Exhibiting extraordinary skills in leadership, resulting in the accomplishment of significant departmental or Keck School Human Resources\/university goals and objectives; effective project management, which could include developing a short- or long-term project and\/or implementing a short- or long-term project with substantial success; and\/or demonstrating organizational capability, leading to a greater level of effectiveness<\/li>\n<li><strong>Work Success<\/strong>: Significantly exceeding productivity, customer service, quality of care or similar goals, including demonstrating superior interactions with managers, peers, supervisors, subordinates, the university community, the public and\/or clients and customers<\/li>\n<li><strong>Teamwork<\/strong>: Acting as an exceptionally effective and cooperative team member or team leader for a team that has significantly exceeded the goals\/objectives of the department<\/li>\n<\/ul>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\">Rules &amp; Guidelines:<\/h3>\n<ol>\n<li>Maximum of 25 Awards per month.<\/li>\n<li>No more than 10 awards within same department per month.<\/li>\n<li>Maximum of one (1) individual and one (1) team award per fiscal year.<\/li>\n<\/ol>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\">Nomination Process:<\/h3>\n<ol>\n<li>Complete and submit the\u00a0<a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/star-award-nomination-form\/\">online nomination form<\/a>.<\/li>\n<li>The deadline to submit the online nomination form is the 20<sup>th<\/sup>\u00a0of each month.<\/li>\n<li>The STAR Award committee will review and determine nominee eligibility and final selection(s).<\/li>\n<li>The awardee\u2019s supervisor and department administrator will be notified of an employee\u2019s STAR Award recognition. The awardee will receive a $100 Mastercard gift card which will be issued by the Keck School\u2019s Human Resources Department to the awardee\u2019s department administrator.<\/li>\n<\/ol>\n\n\n\n<\/div>\n  <\/div>\n\n\n  <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-91","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>STAR Award Recognition Program - Human Resource Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"STAR Award Recognition Program\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/\" \/>\n<meta property=\"og:site_name\" content=\"Human Resource Office\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-18T23:41:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/keck.usc.edu\\\/human-resources\\\/the-star-award\\\/\",\"url\":\"https:\\\/\\\/keck.usc.edu\\\/human-resources\\\/the-star-award\\\/\",\"name\":\"STAR Award Recognition Program - 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