{"id":99,"date":"2024-03-18T23:50:24","date_gmt":"2024-03-18T23:50:24","guid":{"rendered":"https:\/\/keck.usc.edu\/human-resources\/?page_id=99"},"modified":"2026-04-13T14:44:28","modified_gmt":"2026-04-13T21:44:28","slug":"contact","status":"publish","type":"page","link":"https:\/\/keck.usc.edu\/human-resources\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n\n\n\n\n  \n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--hero-primary horizontal-navigation\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--hero-primary\"\n    \n      >\n\n    \n  \n  <div class=\"inner-wrapper has-horizontal-nav\">\n\n          <div class=\"title-wrapper\">\n\n                  <div class=\"eyebrow-container\">\n                              \n<div class=\"f--field f--eyebrow\">\n\n    \n  <a href=\"https:\/\/keck.usc.edu\/human-resources\/\"  aria-label=\"Read more about Human Resources\">Human Resources<\/a>\n\n\n\n<\/div>\n                      <\/div>\n        \n                      \n<div class=\"f--field f--page-title has-stripe\">\n\n    \n  <h1>Contact<\/h1>\n\n\n<\/div>\n        \n              <\/div>\n    \n              \n<div class=\"f--field f--link eyebrow-link\">\n\n    \n    \n  \n<a\n  class=\"link \"\n  href=\"https:\/\/www.keckmedicine.org\/find-a-doctor\/\"\n  target=\"_blank\"  aria-label=\"Read&#x20;more&#x20;about&#x20;Are&#x20;You&#x20;a&#x20;Patient&#x3F;\">\n        Are You a Patient?\n    <\/a>\n\n\n<\/div>\n    \n    \n      \n              <div class=\"horizontal-nav\">\n                      <div class=\"horizontal-menu-container\">\n              <button class=\"expand-menu\">\n                                  In This Section\n                                <svg class=\"menu\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\"\n                  y=\"0px\" viewBox=\"0 0 35 35\" enable-background=\"new 0 0 35 35\" xml:space=\"preserve\">\n                  <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" fill=\"#000\" d=\"M4,23h3v3H4V23z M4,16h3v3H4V16z M10,23\n                  h21v3H10V23z M10,16h21v3H10V16z M10,9h21v3H10V9z M4,9h3v3H4V9z\"\/>\n                <\/svg>\n\n                <svg class=\"close\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n                  viewBox=\"0 0 35 35\" enable-background=\"new 0 0 35 35\" xml:space=\"preserve\">\n                  <polygon fill=\"#000\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" points=\"26,10.4 24.6,9 17.5,16.1 10.4,9 9,10.4 16.1,17.5\n                  9,24.6 10.4,26 17.5,18.9 24.6,26 26,24.6 18.9,17.5 \"\/>\n                <\/svg>\n              <\/button>\n\n              <nav\n  class=\"mc--menu mc--\"\n  >\n  <ul class=\"m--menu m--\">\n    \n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-14\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/\" >Human Resources<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\"has-submenu menu-item menu-item-type-post_type menu-item-object-page menu-item-13 menu-item-has-children\">\n      <div class=\"link-arrow-wrapper\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/\" >Employee Relations<\/a>\n\n      <button class=\"expand-children has-submenu arrow-toggle\" aria-expanded=\"false\" aria-haspopup=\"true\" aria-label=\"Display Submenu for Employee Relations\">\n        <svg height=\"35\" viewBox=\"0 0 35 35\" width=\"35\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"m17.5 20.2142857 6.2142857-6.2142857 1.2857143 1.2857143-7.5 7.5-7.5-7.5 1.2857143-1.2857143z\" fill=\"#000\" fill-rule=\"evenodd\"\/>\n        <\/svg>\n      <\/button>\n    <\/div>\n  \n      <div class=\"submenus-wrapper\">\n      <div class=\"submenus-wrapper-inner\">\n        <ul class=\"submenu\" aria-hidden=\"true\">\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-18\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/for-supervisors\/\" >For Supervisors<\/a>\n  \n  \n<\/li>\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-22\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/employee-relations\/for-general-complaints\/\" >For General Complaints<\/a>\n  \n  \n<\/li>\n                  <\/ul>\n      <\/div>\n    <\/div>\n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-50\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/processes-and-procedures\/\" >Processes and Procedures<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\"has-submenu menu-item menu-item-type-post_type menu-item-object-page menu-item-93 menu-item-has-children\">\n      <div class=\"link-arrow-wrapper\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/\" >STAR Award Recognition Program<\/a>\n\n      <button class=\"expand-children has-submenu arrow-toggle\" aria-expanded=\"false\" aria-haspopup=\"true\" aria-label=\"Display Submenu for STAR Award Recognition Program\">\n        <svg height=\"35\" viewBox=\"0 0 35 35\" width=\"35\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"m17.5 20.2142857 6.2142857-6.2142857 1.2857143 1.2857143-7.5 7.5-7.5-7.5 1.2857143-1.2857143z\" fill=\"#000\" fill-rule=\"evenodd\"\/>\n        <\/svg>\n      <\/button>\n    <\/div>\n  \n      <div class=\"submenus-wrapper\">\n      <div class=\"submenus-wrapper-inner\">\n        <ul class=\"submenu\" aria-hidden=\"true\">\n                      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-118\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/the-star-award\/star-award-nomination-form\/\" >Star Award Nomination Form<\/a>\n  \n  \n<\/li>\n                  <\/ul>\n      <\/div>\n    <\/div>\n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-97\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/faqs\/\" >FAQs<\/a>\n  \n  \n<\/li>\n\n    \n      <li class=\" menu-item menu-item-type-post_type menu-item-object-page menu-item-103\">\n      <a href=\"https:\/\/keck.usc.edu\/human-resources\/contact\/\" >Contact<\/a>\n  \n  \n<\/li>\n\n    \n      <\/ul><!-- m--menu -->\n<\/nav>\n\n            <\/div>\n                  <\/div>\n        <\/div>\n\n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text white\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n  <div class=\"inner-wrapper\">\n        \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <p style=\"text-align: left\"><strong>Human Resources Office<\/strong><br \/>\nOffice of Administration<br \/>\nKeck School of Medicine<br \/>\n<a href=\"https:\/\/www.google.com\/maps\/dir\/\/1975+Zonal+Ave+KAM+300+Los+Angeles,+CA+90033\/@34.0612041,-118.2408417,13z\/data=!3m1!5s0x80c2c5df608c9995:0xf29b67a2b20596b1!4m8!4m7!1m0!1m5!1m1!1s0x80c2c5df2863610d:0x1b263d5733630c98!2m2!1d-118.2057365!2d34.061138\" target=\"_blank\" rel=\"noopener noreferrer\">1975 Zonal Ave<br \/>\nKAM 300<br \/>\nLos Angeles, CA 90033<\/a><br \/>\nPhone: (323) 442-7379<\/p>\n\n\n\n<\/div>\n  <\/div>\n\n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text two-column-lists white\"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n  <div class=\"inner-wrapper\">\n        \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <h3 style=\"text-align: center\">Our Team<\/h3>\n<p><strong>Carmen Carillo MSHRM, SHRM-CP<\/strong><br \/>\nDirector of Human Resources<br \/>\nCarmen.Carillo@med.usc.edu | (323) 442-1308<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Kevin Tang, MBA<\/strong><br \/>\nAssociate Director of Human Resources<br \/>\nKevin.Tang@med.usc.edu | (323) 442-7382<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Nolan Edwards<\/strong><br \/>\nHuman Resources Coordinator<br \/>\nNolan.Edwards@med.usc.edu | (323) 442-0024<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Frances La, MSHRM<\/strong><br \/>\nSenior Human Resource Generalist<br \/>\nFrances.La@med.usc.edu | (323) 442-5596<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Stephanie Lee, MSHRM, SHRM-CP<\/strong><br \/>\nSenior Human Resource Generalist<br \/>\nStephanie.Lee2@med.usc.edu | (323) 442-5523<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Skyler Lee, MSHRM, SHRM-CP<\/strong><br \/>\nSenior Human Resource Generalist<br \/>\nSkyler.Lee@med.usc.edu | (213) 764-4249<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shellaney Son,\u00a0<\/strong><br \/>\nHuman Resource Generalist \/ Employee Relations<br \/>\nsons@usc.edu | (323) 442-0068<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Joselin Gaitan, CMLS<\/strong><br \/>\nStaff Statutory Leave\/Absence Management Specialist<br \/>\nJoselin.Gaitan@med.usc.edu | (323) 442-0914<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jacqueline Garcia<\/strong><br \/>\nHuman Resource Generalist \/ Leaves<br \/>\ngarcia8@med.usc.edu | (323) 442-4034<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shelby Heaster<\/strong><br \/>\nHuman Resource Generalist \/ Leaves<br \/>\nShelby.Heaster@med.usc.edu | (323) 442-0454<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cindy Ernsberger<\/strong><br \/>\nHuman Resource Generalist<br \/>\nCindy.Serrano@med.usc.edu | (323) 442-8254<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cynthia Limon<\/strong><br \/>\nHuman Resource Generalist<br \/>\nCynthia.Limon@med.usc.edu | (323) 442-1671<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Hibris Salas, MPA<\/strong><br \/>\nHuman Resource Generalist<br \/>\nHibris.Salas@med.usc.edu | (323) 442-2871<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Nelson Le, MBA<\/strong><br \/>\nHuman Resource Generalist<br \/>\nNelson.Le@med.usc.edu | (323) 442-3160<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jordan Christian, MBM<\/strong><br \/>\nHuman Resource Generalist<br \/>\nJordan.Christian@med.usc.edu | (323) 442-0745<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Monique Franklin<\/strong><br \/>\nHuman Resource Generalist<br \/>\nMonique.Franklin@med.usc.edu | (323) 865-0834<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Amber Christian<\/strong><br \/>\nHome Department Payroll\/Personnel Coordinator I<br \/>\nAmber.Christian@med.usc.edu | (323) 442-7741<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jane Lee<\/strong><br \/>\nHome Department Payroll\/Personnel Coordinator I<br \/>\nJane.Lee@med.usc.edu | (323) 442- 0265<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Louise Wallace<\/strong><br \/>\nHome Department Payroll\/Personnel Coordinator I<br \/>\nlwallace@med.usc.edu | (626) 457-4210<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Michelle Lov<\/strong><br \/>\nHome Department Payroll\/Personnel Coordinator I<br \/>\nMichelle.Lov@med.usc.edu | (323) 442-0761<\/p>\n<h3><span data-olk-copy-source=\"MessageBody\">HR contacts for the USC Epstein Family Alzheimer\u2019s Therapeutic Research Institute (Epstein ATRI)<\/span><\/h3>\n<p><strong>Debbra Cuellar, MSHRM, SHRM-CP<\/strong><br \/>\nSenior Human Resources Manager<br \/>\ndcuellar@usc.edu | (858) 220-5244<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jacob Guerrero<\/strong><br \/>\nHome Department Payroll\/Personnel Tech<br \/>\njgguerre@usc.edu | (858) 232-7283<\/p>\n<p>&nbsp;<\/p>\n<p><strong>John Giannusa<\/strong><br \/>\nHome Department Payroll\/Personnel Tech<br \/>\njg_649@usc.edu | (858) 242-9509<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Courtney Cromwell<\/strong><br \/>\nHuman Resource Payroll\/Personnel Technician<br \/>\ncc_997@usc.edu | (858) 568-1317<\/p>\n\n\n\n<\/div>\n  <\/div>\n\n\n  <\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact - Human Resource Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keck.usc.edu\/human-resources\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact\" \/>\n<meta property=\"og:url\" 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